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    Terms of business

    Please note that these reflect the specific conditions of our advertised products and offers and are in addition to P&O Ferries' terms of business.

promotional conditions

These include terms & conditions for standard and promotional offers and form part of the main P&O Ferries Terms of Business.

Irish day trips

Prices shown are valid for travel out and return anytime within the same calendar day. Book by 17th December, travel by 18th December. Larne-Troon service commences on 31st March and ends on 6th October. Additional passengers may travel at the rate of £10/ €12 per person return. Offer excludes foot passengers, motorhomes, towed vehicles (e.g. caravan/trailer) and vehicles designed for commercial use.Offer is bookable at least 24 hours in advance only, subject to restricted space, sailings and dates, applies to new bookings only and cannot be combined with any other promotion or discount. Offer available both online at POferries.com and POferries.eu and by phone. Phone bookings will incur a £5/€6 booking fee. Tickets are non amendable and non refundable. P&O Ferries reserve the right to withdraw or amend the offer at any time without notice. Subject to Promotional Conditions and P&O Ferries' Terms of Business, both available online at POferries.com. Failure to travel on one part of your booking during this period may result in an additional charge, up to the price of a single ticket. Day trips not available to book on date of travel.

3 and 5 day short break returns.
Book by 1st April 2014 with return travel completed by the 2nd April 2014. Bookings are non-amendable, non-refundable and subject to restricted space, sailings and dates. Promotional offers may not be used in conjunction with any other offer, voucher nor are they further discountable. Promotional fares are not available to book on the day of travel or at the port. Excludes minibuses, motorhomes, vans and caravans/trailers.P&O Ferries reserve the right to amend or withdraw all elements of the promotion without prior notice.Promotional conditions and full terms and conditions apply.

10% Discount

The eVoucher code shown is valid for a 10% discount against a booking on the Dover to Calais route made by 21st April for travel completed by the 29th June 2014. Voucher code can be redeemed online at POferries.com at the time of booking payment, or by telephone for new bookings made through the P&O Ferries Call Centre. £5 phone surcharge applies to bookings made over the phone. Voucher cannot be redeemed against day return bookings, foot passenger or bicycle bookings or any bookings made at the port. Offer is subject to restricted space and sailings, cannot be used in conjunction with any other offer and may be withdrawn or amended without prior notice. Offer excludes vehicle types BI and FP.

Free Family Cinema Ticket

1. The promotion is open to UK residents and ROI residents except employees and their immediate families of P&O Ferries, their agents or anyone professionally connected with the promotion.
2. In order to qualify for this promotion, you must purchase a long break return ticket (defined as over 5 day return bookings) booked between 15th March 2014 and 29th March 2014 for outward and return travel completed before 31st December 2014.The routes included are all departing from the UK including Northern Ireland and ROI.
3. Qualifying bookings must be made direct with P&O Ferries via the website or contact centre and exclude foot passengers, bicycles, day trips, short breaks, promotional/discounted bookings & bookings made at the Port. Offer is subject to restricted space and sailings, applies to new bookings only and may be withdrawn or amended without prior notice.
4. A unique promotional code will be emailed to you from P&O Ferries within 10 working days after the close date of the promotion, no later than the 11th April 2014.
5. In order to apply for your Cineworld codes or an independent cinema ticket, please go to the redemption website, details of which will be sent to you on the email from P&O Ferries and submit your unique code and register your details within 14 days from the date of your email. Cinema tickets must be claimed online and the last date to redeem your unique code is 25th April 2014
6. Redemption process:
• CINEWORLD – Upon registering a valid unique code, you will receive an email from Cineworld within 24 hours which includes 2 x Adult Cineworld e-codes and 2 x child Cineworld e-codes that can be exchanged for 2 x Adult 2D and 2 x Children up 14 years old 2D Cineworld tickets online. You must redeem your booking code for a screening on or before 31st July 2014 codes must be redeemed online – they cannot be redeemed in person at the cinema.
• INDEPENDANT CINEMAS – Upon registering a valid unique code, you will receive 2 x Adult Independent Cinema tickets and 2 x Children up 14 years old Independent Cinema tickets via post within 5 working days. You must redeem these tickets for a screen on or before 31st July 2014).
7. The P&O Ferries free family cinema ticket promotion closes 23:59 GMT 29/03/2014.
8. No applications from agents, third parties or organised groups will be accepted.
9. The promoter is not liable for any technical problems on the website preventing registration.
10. There is no cash alternative and no other benefits and no items or additions can be substituted for the 2D Cineworld tickets.
11. All entrants will be deemed to have accepted these terms and conditions.
12. Your personal details shall be retained for the duration of this promotion and only used for the administration of the promotion.
13. This promotion cannot be used in conjunction with any other offer and is non-transferable.
14. Standard terms and conditions apply – please see www.cineworld and www.iccinema.co.uk for full details
15. We reserve the right to question any claims not deemed legitimate and request proof of purchase if we believe the consumer is in breach of the promotional Terms and Conditions. If your ferry reservation is cancelled your unique promotions code and or cinema tickets will become invalid and if already redeemed a £30 cancellation fee will be retained by P&O Ferries
16. Any question concerning the legal interpretation of the rules of this promotion will be based on relevant UK law and the relevant UK Courts shall have exclusive jurisdiction.
17. Promoter address: P&O Ferries, Channel House, Channel View Road, Dover, CT17 9TJ . Please do not send Promotional enquiries to this address.

Cineworld Ecode terms and conditions

1. Bookings may only be made online at www.cineworld.com using the code that has been issued to you. Codes cannot be used to purchase tickets via the telephone booking line or in person at the box office.
2. Each code is valid for one entry to see a standard 2D performance (excluding 3D, IMAX, D-Box, Alternative Content, Deluxe, VIP and Premieres). The code will not be valid after the stated expiry date. Standard film classification restrictions apply.
3. All bookings are subject to the standard terms and conditions of Cineworld which are available at www.cineworld.com/terms. Entry is subject to film and seat availability. The code does not give the bearer priority over other cinema customers.
4. Codes cannot be exchanged wholly or partly for cash and may not be resold. Each code is redeemed when entered at www.cineworld.com and shall be deemed invalid after this point.
5. Codes cannot be refunded or exchanged.
6. The code is valid for bookings at all Cineworld Cinemas in the UK.
7. Codes may not be used in conjunction with any other offer.
8. Codes must be redeemed for a screening on or before 31/07/2014
The code is subject to Cineworld Cinemas standard terms & conditions available at www.cineworld.co.uk/terms.

Independent Cinema Tickets Terms and Conditions

1. This voucher may be exchanged for one free cinema entry to any 2D film at any time at the participating cinemas listed at www.iccinema.co.uk subject to normal film classification restrictions and the cinemas own terms and conditions.
2. Voucher is valid to the date shown and may not be extended.
3. Entry is subject to film and seat availability, the voucher does not give the bearer priority over other cinema customers.
4. Voucher may be exchange for a standard entry only and does not allow entry to any premium, private or special screenings.
5. Photocopied or damaged vouchers shall not be replaced.
6. Voucher may not be used in conjunction with any other offer, may not be exchanged for cash or any other services and may not be used to pre-book seats via t he internet or telephone.
7. Cinemas reserve the right to refuse admission, the manager’s decision is final.
8. This voucher is not valid at the sites defined as ‘London’ listed at www.iccinema.co.uk


Irish Sea short break (72 hour) return
Book by 27th February for travel by 30th March 2014 on Cairnryan/Larne and Liverpool/Dublin service. Offer is based on a 72 hour return crossing for a car and 2 people. Offer valid for cars, high cars and motorbikes only (motorbikes from £99), all other vehicles and foot passengers are excluded. Additional passengers are charged at the following rates, £27 per adult, £22 per senior citizens & £10 per child on Cairnryan/Larne service. £25 per adult, £20 per senior citizen & £10 per child on Liverpool/Dublin service . Offer is bookable at least 24 hours in advance, subject to restricted space, sailings and dates, applies to new bookings only and cannot be combined with any other promotion or discount. Phone bookings are subject to booking fees. Offer excludes the 21.00 and 21.30 sailings on the Liverpool / Dublin route. Offer does not apply to Troon sailings. Booking is non amendable and non-refundable. P&O Ferries reserve the right to withdraw or amend the offer at any time without notice. Subject to Promotional Conditions and P&O Ferries' Terms of Business, both available online at POferries.com.

2 for 1 minicruises
Valid for travel between 1st Oct 2013 and March 31st 2014. From price shown is per person based on 2 adults sharing an inside cabin travelling from Hull (Sun - Wed departures). Fares shown are inclusive of a £1pp web discount, phone surcharges apply. Supplements also apply for single person bookings, other cabin types and departure days and a booking fee will be charged on credit card payments. The number of nights shown (2 nights) represents the number of consecutive nights spent on board. ‘2 for 1’ - ‘One pays one goes free’ promotion applies to ferry, cabin, coach transfer elements of your booking only. ‘2 for 1’ promotion does not apply to the New Year’s Eve party and Motorist Minicruises. Prices are subject to restricted space, sailings and dates and can be withdrawn without prior notice. P&O Ferries promotional conditions and terms of business apply. Available at POferries.com. Please note: Departure times are subject to change. There will be no minicruise sailings available on 25th, 26th, 30th and 31st December 2013.

P&O Ferries' Gift Vouchers Terms and Conditions
1. Gift Vouchers can only be redeemed by phone towards the purchase of a ferry crossing with P&O Ferries between Dover and Calais, Hull and Europoort/Zeebrugge, Larne and Cairnryan/Troon or Liverpool and Dublin. 2. Gift Vouchers cannot be used towards the purchase of goods on board P&O Ferries' vessels nor in the ports' outlets. 3. In order to redeem a Gift Voucher, the person whose name is on the voucher as specified by the purchaser at the time of purchase must be a member of the party being booked. Gift Vouchers are non transferable and may not be resold or bartered. 4. Any unused balance will be recorded in the recipient's name and a new reference number issued, which can be redeemed at a later date. 5. If the cost of the purchased crossing exceeds the value of the Gift Voucher, the balance must be paid by credit or debit card at the time of booking. 6. Gift Vouchers expire one year from the date of issue. 7. Only one Gift Voucher may be used per transaction. 8. Gift Vouchers can only be redeemed in the currency of issue. 9. Gift Vouchers have no cash redemption value and are non refundable. 10. Gift Vouchers are void if altered or obtained fraudulently. 11. Vouchers cannot be offset against bookings which have already been made. 12. Gift Vouchers cannot be used to purchase other Gift Vouchers. 13. Once a Gift Voucher has been redeemed and a ferry reservation has been confirmed to the named recipient, P&O Ferries' general terms of business apply. 14. P&O Ferries is not responsible if a Gift Voucher is lost, stolen, destroyed or used without permission. 15. Please note that children under the age of 16 cannot travel un-accompanied and that young adults aged 16-17 cannot travel without written parental authorisation.

Free wine daytrip offer

*Fare shown includes a £5.00 web discount. Bookings are non-amendable, non-refundable and subject to restricted space, sailings and dates.  6 bottles of Piat d’Or Red, White or Rosé wine per qualifying Dover-Calais car booking made during the promotional period.  If advertised wine is unavailable P&O will select a substitute. Vouchers to claim onboard promotions issued at the check-in. Offer applies to restricted dates and sailings.  P&O Ferries reserve the right to amend or withdraw the promotion without prior notice. Subject to Promotional Conditions and P&O Ferries' Terms of Business, both available online at POferries.com.

Disneyland Paris Offers

Kids under 7 go FREE - One paying adult per room booked. Kids under 7 stay and play free offer will be available in at least one Disney hotel per arrival date until 12th November 2014. Please advise of child ages at the time of booking and show proof of age on arrival at the hotel. Free children are accepted up to the maximum occupancy of the room.

Kids under 12 go FREE - One paying adult per room booked. Kids under 12 stay and play free offer will be available in at least one Disney hotel per arrival date 2nd Jan.-2nd April 2014 & 1st Jan.-31st March 2015. Please advise of child ages at the time of booking and show proof of age on arrival at the hotel. Free children are accepted up to the maximum occupancy of the room.

Save 30% on Disney's davy Crockett Ranch weekend stays - 30% off Disney's Davy Crockett Ranch offer is valid for new bookings for Friday arrivals between 4th April until 7th November 2014. Save 20% on Monday arrivals between 4th April until 7th November 2014. Minimum Stay 2 nights/2 days. Offer subject to availability and valid for all room types except the Bungalow Premium Plus. Breakfast is not included but is included when pre-purchasing a half or full board meal plan. Free Kids under 7 Offer valid for arrivals between 2nd April – 12th November 2014. For each adult package (hotel + tickets) booked, all children under 7 (on the arrival date) are offered the same package, up to maximum occupancy of hotel room. Minimum of 1 paying adult per room booked. Transport and insurance can be added but are not free for children aged 3 and above (2 and above for transport).

General
These terms & conditions cover advertised offers/promotions/fares and should be read in conjunction with the main P&O Ferries Terms of Business. All offers are subject to restricted space, sailings and dates, are correct at the time of publication and may be withdrawn without notice. Promotional bookings are not amendable, no refunds or cancellations will be permitted unless otherwise stated. Promotional offers may not be used in conjunction with any other offer, voucher, nor are they further discountable. Promotional fares are not available to book at the port. Motorhome and minibus bookings are subject to a supplement where height and length limits are exceeded and together with vans, may be exempt from some offers.

BUSHMILLS Promotion Official Rules
THE FOLLOWING PROMOTION IS INTENDED FOR VIEWING IN THE P&O FERRIES PAGE ON FACEBOOK AND TWITER. YOU MUST BE 18 YEARS OF AGE OR OLDER TO PARTICIPATE.

1. The Promotion period is from [0900] Eastern Time (ET) [10/3/14] to [midnight] ET [10/4/14]. Sponsor's clock governs time.

2. Eligibility: This Promotion is open only to 18 years of age or older at the time of the purchase. Employees, officers, directors, agents, representatives and their immediate families (spouse, parents, children, siblings and each of their spouses regardless where they live) or members of household of Diageo GTME Pte. Ltd. ("Sponsor"); Red Letter Design (“Promoter”) and P&O Ferries ("P&O"), their respective parent companies, affiliates, subsidiaries, advertising, design, web design, web hosting and publicity agencies (the "Promotion Entities") and anyone connected with this Promotion are not eligible to participate.

3. THE FIRST ONE-HUNDRED (100) consumers who purchase any two (2) bottles of BUSHMILLS Original, BUSHMILLS Honey, Black Bush and/or BUSHMILLS 10years malt will receive one (1) special free glass.

3.1. During the Promotion Period it is going to be available in the P&O Twitter and Facebook pages and also in the BUSHMILLS Facebook a “code word”. IN ORDER TO RECEIVE YOUR FREE GLASS YOU NEED TO TAKE NOTE OF THE “CODE WORD” AND QUOTE THAT TO THE TILL AFTER YOUR PURCHASE AS DESCRIBED ABOVE.

3.2. The stock of free glass is limited to one-hundred (100) units.

4. General: By participating in this Promotion, you agree to be bound by these Official Rules. Sponsor is not responsible for those who cannot access the Internet or cannot click-through for any period of time regardless of technical or any other reason. The Promoter reserves the right to withdraw, amend or temporarily suspend the promotion in its absolute discretion, provided that it shall not exercise this right unreasonably.

5. By participating in this Promotion, a participant explicitly releases, discharges and holds harmless the Promotion Entities and all their respective shareholders, estates and assigns, one and all, from any and all liability by reason of any personal injury, death, loss of or damage to property, or any reason, occurring during or arising out of his/her participation in the Promotion.

6. If any provision of the Promotion shall be deemed to violate any federal, state or local law, regulation or ordinance, it shall be amended to conform to such law and all other provisions shall remain in full force and effect. If Sponsor is required by applicable federal, state or local law, regulation or ordinance, or by action of an administrative agency to cease offering the Promotion in any jurisdiction, Sponsor reserves the right to (i) terminate the Promotion in such jurisdiction in its entirety, and/or (ii) cancel and remove from participation in the Promotion any and/or all entries from entrants residing in such jurisdiction, without penalty and without obligation to any other participants. Sponsor's failure to enforce any term of these Official Rules shall not constitute a waiver of that provision.

7. The promotion and these terms are governed by English law and subject to the exclusive jurisdiction of the English Courts.

8. Sponsor: This Sweepstakes is sponsored by Diageo GTME Pte. Ltd., 112 Robinson Road, #05-01, Robinson 112, Singapore (068902) and is administered/promoted by Red Letter Design, 133 Great Suffolk Street, London, SE1 1PP.

Free family cinema ticket terms and conditions
1. The promotion is open to UK residents and ROI residents except employees and their immediate families of P&O Ferries, their agents or anyone professionally connected with the promotion.
2. In order to qualify for this promotion, you must purchase a long break return ticket (defined as over 5 day return bookings) booked between 15th March 2014 and 29th March 2014 for outward and return travel completed before 31st December 2014.The routes included are all departing from the UK including Northern Ireland and ROI.
3. Qualifying bookings must be made direct with P&O Ferries via the website or contact centre and exclude foot passengers, bicycles, day trips, short breaks, promotional/discounted bookings & bookings made at the Port. Offer is subject to restricted space and sailings, applies to new bookings only and may be withdrawn or amended without prior notice.
4. A unique promotional code will be emailed to you from P&O Ferries within 10 working days after the close date of the promotion, no later than the 11th April 2014.
5. In order to apply for your Cineworld codes or an independent cinema ticket, please go to the redemption website, details of which will be sent to you on the email from P&O Ferries and submit your unique code and register your details within 14 days from the date of your email. Cinema tickets must be claimed online and the last date to redeem your unique code is 25th April 2014
6. Redemption process:
• CINEWORLD – Upon registering a valid unique code, you will receive an email from Cineworld within 24 hours which includes 2 x Adult Cineworld e-codes and 2 x child Cineworld e-codes that can be exchanged for 2 x Adult 2D and 2 x Children up 14 years old 2D Cineworld tickets online. You must redeem your booking code for a screening on or before 31st July 2014 codes must be redeemed online – they cannot be redeemed in person at the cinema.
• INDEPENDANT CINEMAS – Upon registering a valid unique code, you will receive 2 x Adult Independent Cinema tickets and 2 x Children up 14 years old Independent Cinema tickets via post within 5 working days. You must redeem these tickets for a screen on or before 31st July 2014).
7. The P&O Ferries free family cinema ticket promotion closes 23:59 GMT 29/03/2014.
8. No applications from agents, third parties or organised groups will be accepted.
9. The promoter is not liable for any technical problems on the website preventing registration.
10. There is no cash alternative and no other benefits and no items or additions can be substituted for the 2D Cineworld tickets.
11. All entrants will be deemed to have accepted these terms and conditions.
12. Your personal details shall be retained for the duration of this promotion and only used for the administration of the promotion.
13. This promotion cannot be used in conjunction with any other offer and is non-transferable.
14. Standard terms and conditions apply – please see www.cineworld and www.iccinema.co.uk for full details
15. We reserve the right to question any claims not deemed legitimate and request proof of purchase if we believe the consumer is in breach of the promotional Terms and Conditions. If your ferry reservation is cancelled your unique promotions code and or cinema tickets will become invalid and if already redeemed a £30 cancellation fee will be retained by P&O Ferries
16. Any question concerning the legal interpretation of the rules of this promotion will be based on relevant UK law and the relevant UK Courts shall have exclusive jurisdiction.
17. Promoter address: P&O Ferries, Channel House, Channel View Road, Dover, CT17 9TJ . Please do not send Promotional enquiries to this address.

Cineworld Ecode terms and conditions
1. Bookings may only be made online at www.cineworld.com using the code that has been issued to you. Codes cannot be used to purchase tickets via the telephone booking line or in person at the box office.
2. Each code is valid for one entry to see a standard 2D performance (excluding 3D, IMAX, D-Box, Alternative Content, Deluxe, VIP and Premieres). The code will not be valid after the stated expiry date. Standard film classification restrictions apply.
3. All bookings are subject to the standard terms and conditions of Cineworld which are available at www.cineworld.com/terms. Entry is subject to film and seat availability. The code does not give the bearer priority over other cinema customers.
4. Codes cannot be exchanged wholly or partly for cash and may not be resold. Each code is redeemed when entered at www.cineworld.com and shall be deemed invalid after this point.
5. Codes cannot be refunded or exchanged.
6. The code is valid for bookings at all Cineworld Cinemas in the UK.
7. Codes may not be used in conjunction with any other offer.
8. Codes must be redeemed for a screening on or before 31/07/2014
The code is subject to Cineworld Cinemas standard terms & conditions available at www.cineworld.co.uk/terms.

Independent Cinema Tickets Terms and Conditions
1. This voucher may be exchanged for one free cinema entry to any 2D film at any time at the participating cinemas listed at www.iccinema.co.uk subject to normal film classification restrictions and the cinemas own terms and conditions.
2. Voucher is valid to the date shown and may not be extended.
3. Entry is subject to film and seat availability, the voucher does not give the bearer priority over other cinema customers.
4. Voucher may be exchange for a standard entry only and does not allow entry to any premium, private or special screenings.
5. Photocopied or damaged vouchers shall not be replaced.
6. Voucher may not be used in conjunction with any other offer, may not be exchanged for cash or any other services and may not be used to pre-book seats via t he internet or telephone.
7. Cinemas reserve the right to refuse admission, the manager’s decision is final.
8. This voucher is not valid at the sites defined as ‘London’ listed at www.iccinema.co.uk