contact usGot a question?
08716 64 20 20
Calls cost 10p per minute plus network extras. Calls from mobiles will be higher.

    Terms of business

    Please note that these reflect the specific conditions of our advertised products and offers and are in addition to P&O Ferries' terms of business.

promotional conditions

These include terms & conditions for standard and promotional offers and form part of the main P&O Ferries Terms of Business.

£5 beauty voucher
5GBP Onboard Retail Shop – Beauty Voucher. Valid only on the sailing shown above. Voucher entitles the bearer to a 5GBP discount on a single transaction of beauty products in the Onboard retails shop. Minimum spend of £10 applies.
Sale items are excluded. Voucher is non refundable. If the purchase is later returned. Voucher is non
Transferable and cannot be redeemed for cash.

Dover to Calais 3 & 5 Day Offer

Offer valid for bookings made by 17th December 2014 for travel up until to the 18th December 2014 on the Dover-Calais route. Bookings are non-amendable, non-refundable and subject to restricted space, sailings and dates. Promotional offers may not be used in conjunction with any other. Promotional fares are not available to book on the day of travel or at the port. Excludes minibuses, motor homes, vans and caravans/trailers. P&O Ferries reserve the right to amend or withdraw all elements of the promotion without prior notice. Phone bookings are subject to a £5 booking fee. Full terms and conditions apply. Subject to full Promotional Conditions and P&O Ferries’ Terms of Business, available at POferries.com.

10% Offer

Offers applies to new UK return bookings made by 31st August 2014for return travel completed by 18thDecember 2014. Bookings are non-amendable, non-refundable and subject to restricted space, sailings and dates. Promotional fares are not available to book on the day of travel or at the port.  £5 surcharge applies to bookings made via our contact centre.10% off promotion excludes day trip bookings, foot passenger and bicycle bookings and bookings for vehicles designed for commercial use. Offers may be withdrawn without prior notice. Subject to full Promotional Conditions and P&O Ferries’ Terms of Business, available at POferries.com.

Kids Travel Free
The public fare is inclusive of car + driver from £79 LACR / £99 LATR. Offer is subject to restricted space, sailings and dates. Book by 20th July for travel from 12th June - 31st August 2014. Children aged 15 years and under travel free.  Offer excludes foot passengers, bicycle or vehicles designed for commercial purposes. Normal T&C’s apply. Offer is not valid in conjunction with any other offer, discount or promotion. £5 surcharge applies to bookings made via the contact centre. P&O Ferries reserves the right to withdraw the offer without prior notice. Promotional conditions and full terms and conditions apply.

Irish Sea up to 3 day return.
Book from 14th August - 30th September for travel from 1st September – 31st October (only until 6th October for Troon). Offer is based on up to 3 days return for up to 5 passengers. Offer is valid for cars & high cars only. Bookings must be made a minimum of 24 hours prior to travel. Offer is subject to restricted space, sailings and dates. Excludes foot passengers, bicycles, motorcycles, motorhomes, vans, towed vehicles (e.g. caravan/trailer) & vehicles designed for commercial purposes commercial vehicle bookings. Additional passengers charges apply.
Offer is not valid in conjunction with any other offer, discount or promotion. £5 surcharge applies to bookings made via the contact centre. P&O Ferries reserves the right to withdraw the offer without prior notice. Promotional conditions and full terms and conditions apply.
No amendment fee will be charged on return journey with fewer passengers
No refund if cancelled
Tesco vouchers/friends & family cannot be used on this offer
Terms & Conditions appropriate to relevant market sector
Booking can be made at port, a minimum of 24 hours prior to travel

Irish day trips
Prices shown are valid for travel out and return anytime within the same calendar day. Book by 17th December, travel by 18th December. Larne-Troon service commences on 31st March and ends on 6th October. Additional passengers may travel at the rate of £10/ €12 per person return. Offer excludes foot passengers, motorhomes, towed vehicles (e.g. caravan/trailer) and vehicles designed for commercial use.Offer is bookable at least 24 hours in advance only, subject to restricted space, sailings and dates, applies to new bookings only and cannot be combined with any other promotion or discount. Offer available both online at POferries.com and POferries.eu and by phone. Phone bookings will incur a £5/€6 booking fee. Tickets are non amendable and non refundable. P&O Ferries reserve the right to withdraw or amend the offer at any time without notice. Subject to Promotional Conditions and P&O Ferries' Terms of Business, both available online at POferries.com. Failure to travel on one part of your booking during this period may result in an additional charge, up to the price of a single ticket. Day trips not available to book on date of travel.

P&O Ferries' Gift Vouchers Terms and Conditions
1. Gift Vouchers can only be redeemed by phone towards the purchase of a ferry crossing with P&O Ferries between Dover and Calais, Hull and Europoort/Zeebrugge, Larne and Cairnryan/Troon or Liverpool and Dublin. 2. Gift Vouchers cannot be used towards the purchase of goods on board P&O Ferries' vessels nor in the ports' outlets. 3. In order to redeem a Gift Voucher, the person whose name is on the voucher as specified by the purchaser at the time of purchase must be a member of the party being booked. Gift Vouchers are non transferable and may not be resold or bartered. 4. Any unused balance will be recorded in the recipient's name and a new reference number issued, which can be redeemed at a later date. 5. If the cost of the purchased crossing exceeds the value of the Gift Voucher, the balance must be paid by credit or debit card at the time of booking. 6. Gift Vouchers expire one year from the date of issue. 7. Only one Gift Voucher may be used per transaction. 8. Gift Vouchers can only be redeemed in the currency of issue. 9. Gift Vouchers have no cash redemption value and are non refundable. 10. Gift Vouchers are void if altered or obtained fraudulently. 11. Vouchers cannot be offset against bookings which have already been made. 12. Gift Vouchers cannot be used to purchase other Gift Vouchers. 13. Once a Gift Voucher has been redeemed and a ferry reservation has been confirmed to the named recipient, P&O Ferries' general terms of business apply. 14. P&O Ferries is not responsible if a Gift Voucher is lost, stolen, destroyed or used without permission. 15. Please note that children under the age of 16 cannot travel un-accompanied and that young adults aged 16-17 cannot travel without written parental authorisation.

Free wine daytrip offer
*Fare shown includes a £5.00 web discount. Bookings are non-amendable, non-refundable and subject to restricted space, sailings and dates.  6 bottles of Piat d’Or Red, White or Rosé wine per qualifying Dover-Calais car booking made during the promotional period.  If advertised wine is unavailable P&O will select a substitute. Vouchers to claim onboard promotions issued at the check-in. Offer applies to restricted dates and sailings.  P&O Ferries reserve the right to amend or withdraw the promotion without prior notice. Subject to Promotional Conditions and P&O Ferries' Terms of Business, both available online at POferries.com.

Disneyland Paris Offers

Kids under 7 go FREE - One paying adult per room booked. Kids under 7 stay and play free offer will be available in at least one Disney hotel per arrival date until 12th November 2014. Please advise of child ages at the time of booking and show proof of age on arrival at the hotel. Free children are accepted up to the maximum occupancy of the room.

Kids under 12 go FREE - One paying adult per room booked. Kids under 12 stay and play free offer will be available in at least one Disney hotel per arrival date 2nd Jan.-2nd April 2014 & 1st Jan.-31st March 2015. Please advise of child ages at the time of booking and show proof of age on arrival at the hotel. Free children are accepted up to the maximum occupancy of the room.

Save 30% on Disney's davy Crockett Ranch weekend stays - 30% off Disney's Davy Crockett Ranch offer is valid for new bookings for Friday arrivals between 4th April until 7th November 2014. Save 20% on Monday arrivals between 4th April until 7th November 2014. Minimum Stay 2 nights/2 days. Offer subject to availability and valid for all room types except the Bungalow Premium Plus. Breakfast is not included but is included when pre-purchasing a half or full board meal plan. Free Kids under 7 Offer valid for arrivals between 2nd April – 12th November 2014. For each adult package (hotel + tickets) booked, all children under 7 (on the arrival date) are offered the same package, up to maximum occupancy of hotel room. Minimum of 1 paying adult per room booked. Transport and insurance can be added but are not free for children aged 3 and above (2 and above for transport).

General
These terms & conditions cover advertised offers/promotions/fares and should be read in conjunction with the main P&O Ferries Terms of Business. All offers are subject to restricted space, sailings and dates, are correct at the time of publication and may be withdrawn without notice. Promotional bookings are not amendable, no refunds or cancellations will be permitted unless otherwise stated. Promotional offers may not be used in conjunction with any other offer, voucher, nor are they further discountable. Promotional fares are not available to book at the port. Motorhome and minibus bookings are subject to a supplement where height and length limits are exceeded and together with vans, may be exempt from some offers.