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Dutch Speaking Contact Centre Agents

Dutch Speaking Contact Centre Agents

P&O Ferries is the UK’s leading ferry operator and has a long established brand in the shipping and logistics sectors.
Since the sale of the Cruise business, the business is focused on freight and passenger traffic and affiliated services.

Does your current employer offer you…

  • Competitive salary
  • Premium rate of pay for speaking French, German, Spanish, Dutch
  • Contributory pension scheme
  • Full Training Programme
  • Discounts with various business partners

We are currently recruiting for the following position within our Contact Centre

Full-Time Dutch speaking Contact Centre Agents
37.5 hours per week
Permanent contracts

Location: Channel House, Dover

A positive outlook and a confident and friendly approach – that’s what you’ll need to join the team here at P&O Ferries award winning Contact Centre.

This is an excellent opportunity to join a company who believe their people are their greatest asset, one that recognises success and rewards achievement. What’s more, as the market leader in ferry travel with a commitment to delivering the highest standards of service, we can help you take your career in a number of directions.

Your role will involve taking reservations in Dutch and English from both the public and travel trade using our in-house reservations system and you must have the ability to meet agreed targets. There is an incentive scheme which pays a bonus linked to individual performance.

You will be working as part of a busy and supportive team and receive full training from our experienced in-house training team.

Our contact centre is unique; we have won the Best Call Centre Culture Award twice, the National Customer Service Award, the National Sales Award and the National Training Award.

If you like what you read, please send your CV and covering letter to either jobs@poferries.com or to Michaela Townsend, Recruitment Administrator, Channel House, Channel View Road, Dover, Kent CT17 9TJ.

We are an equal opportunities employer.