P&O Ferries Code of Conduct

Bijgewerkt: wo 8 nov 2023

1. Our Code of Conduct

We've all got a part to play in keeping everyone safe and secure.

We are committed to ensuring all passengers and staff can enjoy travelling on our services. Our Conduct Guidelines are straightforward and are based on showing respect for others and behaving responsibly at all times.

When travelling with P&O Ferries please remember:

1. NO SMOKING

Smoking and vaping is forbidden, unless in authorised areas

2. BE CONSIDERATE

Remember you are not the only passenger – think about the needs of others

3. RESPECT YOUR SURROUNDINGS

Don’t damage furniture, furnishings or equipment

4. LANGUAGE & BEHAVIOUR

Never be offensive, intimidating or aggressive to other passengers or P&O colleagues

5.TIDY UP AFTER YOURSELF

Always use the bins provided and never throw anything overboard


We've all committed to uphold our Code of Conduct

It is essential that everyone follows our Conduct Guidelines. They are in place to keep all passengers and crew safe. We will take action if anyone fails to meet these expectations.

These actions can include:

Refusal to board if prior to departure

Permanent ban on travelling with P&O Ferries

Alerting the appropriate law enforcement authorities about criminal activity

Cancellation of future bookings

 

View our latest Code of Conduct