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P&O FERRIES PROMOTIONAL TERMS AND CONDITIONS



These include terms & conditions for standard and promotional offers and form part of the main P&O Ferries Terms of Business.

1. General

These terms & conditions cover advertised offers/promotions/fares and should be read in conjunction with the main P&O Ferries Terms of Business. All offers are subject to restricted space, sailings and dates, are correct at the time of publication and may be withdrawn without notice. Promotional bookings are not amendable, no refunds or cancellations will be permitted unless otherwise stated. Promotional offers may not be used in conjunction with any other offer, voucher, nor are they further discountable. Promotional fares are not available to book at the port. Motorhome and minibus bookings are subject to a supplement where height and length limits are exceeded and together with vans, may be exempt from some offers.

All our offers are only valid for bookings made more than 36hrs prior to your departure, unless stated otherwise.

2. All Routes

This offer is available for any bookings made until 28-Jan-19, for travel between 01-Mar-19 and 30-Sep-19. Offer subject to restricted space & availability, applies to new bookings only & can be used in conjunction with any other offer. Cancellations cannot be managed via your account and must be requested via the Call Centre on 0800 130 0030. If you’re in the Republic of Ireland ring +353 1 686 9467. P&O Ferries reserve the right to amend or withdraw all elements of the promotion without prior notice. Subject to Promotional Conditions and P&O Ferries' Terms of Business, both available online at POferries.com.

3. Hull - Zeebrugge/Rotterdam

Mini Cruise

Prices shown are per person based on 2 adults sharing an inside cabin travelling from Hull (Sunday – Wednesday departures), supplements apply for travel on other days. A surcharge will be applied to bookings made by telephone. The number of nights shown (2 nights) represents the number of consecutive nights spent on board. Extra night option (3-night Mini Cruise) is available on payment of a supplement. Ghent, Ostend, The Hague, Ypres, and motorist Mini Cruises are excluded from the extra night option. Any overnight accommodation on the continent must be booked and paid for by the passenger independently, it is not included in the extra night supplement. For any accommodation booking made with SuperBreak your contract is with SuperBreak (copies of their Terms and Conditions are available on request from SuperBreak). Minibuses, motorhomes, vehicles designed for commercial use and any vehicle carrying commercial goods will not be permitted to travel on a motorist Mini Cruise. The pre-booked on board meals discount is based on the % difference between the booked on board price and the pre-booked price. Car park charges apply at P&O Ferries’ terminals in Hull – £8 per 24 hours period or part thereof (£16 for a 2 night Mini Cruise). Coach transfers to Ghent, Ostend, The Hague and Ypres are subject to minimum numbers and we reserve the right to cancel Mini Cruises if under-subscribed. Prices are subject to restricted space, sailings and dates and can be withdrawn without prior notice. P&O Ferries’ Promotional Conditions and Terms of Business apply.

4. Dover – Calais

Winter Short Breaks

Offers are valid for bookings made by 24-Mar-19, for travel until 31-Mar-19. Exclusions: 15-16 and 23-24 Feb 2019. Bookings are subject to restricted space, sailings and dates. Bookings must be made at least 2 days before departure. Tickets cannot be amended within 3 days of travel. Excludes Motorcycles and trailer/sidecar combinations, minibuses, motor homes, special vehicles, vehicles designed for commercial use and caravans/trailers. Phone bookings are subject to a £5 booking fee. P&O Ferries reserve the right to amend or withdraw all elements of the promotion without prior notice. Subject to Promotional Conditions and P&O Ferries' Terms of Business, both available online at POferries.com.

Spring Short Breaks

Offers are valid for travel until 30-Jun-19. Exclusions: 5-7, 12-14, 19-21, 26-28 Apr; 24-26 May; 31 May-2 Jun; and 14-17 Jun 2019. Bookings are subject to restricted space, sailings and dates. Bookings must be made at least 2 days before departure. Tickets cannot be amended within 3 days of travel. Excludes Motorcycles and trailer/sidecar combinations, minibuses, motor homes, special vehicles, vehicles designed for commercial use and caravans/trailers. P&O Ferries reserve the right to amend or withdraw all elements of the promotion without prior notice. Subject to Promotional Conditions and P&O Ferries' Terms of Business, both available online at POferries.com.

Shop and Sail

Offers are valid for travel until 30-Jun-19. Exclusions: 5-7, 12-14, 19-21, 26-28 Apr; 24-26 May; 31 May-2 Jun; and 14-17 Jun 2019. Bookings are subject to restricted space, sailings and dates. Bookings must be made at least 2 days before departure. Tickets cannot be amended within 3 days of travel. Excludes Motorcycles and trailer/sidecar combinations, minibuses, motor homes, special vehicles, vehicles designed for commercial use and caravans/trailers. P&O Ferries reserve the right to amend or withdraw all elements of the promotion without prior notice. Subject to Promotional Conditions and P&O Ferries' Terms of Business, both available online at POferries.com.

Dine and Sail

Offer is subject to restricted space, sailings and dates and is subject to limited availability. Shop & Sail sailing times from Dover are from 06:30 AM to 19:20 PM inclusive. Dine & Sail sailing times from Dover are from 11:00 AM to 19:20 PM inclusive excluding 19:15 Pride of Burgundy. The offers are for non-landing trips only. Book by 11th January 2020 for travel until 12th January 2020. *A car with a driver travels for £49 and foot passengers and additional passengers travel for £39pp. This offer is bookable via our contact centre only P&O Ferries reserves the right to withdraw this offer without prior notice. Full terms and conditions apply.

Day Trip Offer

Offer is valid on qualifying car day trip bookings made by 21 March 2019, for travel between 19 February and 29 March 2019. Offer only valid for bookings made more than 36hrs prior to departure. Daytrips can only be booked within 28 days of travel. Bookings are non-amendable, non-refundable and subject to restricted space, sailings and dates. 6 bottles of Banrock Red or White wine per qualifying Dover-Calais booking made during the promotional period. If advertised wine is unavailable P&O will select a substitute. Wine vouchers to claim onboard promotions issued at the check-in on the day of travel. Wine must be collected on the outward crossing from Dover. Excludes foot passengers, cyclists, minibuses, motorhomes, motorcycles, vans and caravans/trailers.

P&O Ferries reserve the right to amend or withdraw all elements of the promotion without prior notice. Subject to Promotional Conditions and P&O Ferries' Terms of Business, both available online at POferries.com.

5. Cairnryan/Larne

Take a friend for free

This offer applies to single and return journeys of any duration on the Larne/Cairnryan route only. Bookings must be made by 28-February 2019 for travel until 19-December-2019. Excludes vehicles designed for commercial/freight use, vans and foot passengers. Phone bookings are subject to a £5 booking fee. Offers are subject to restricted space, sailings and dates. Offers cannot be used in conjunction with any other promotion, including Tesco Clubcard tokens. Offer applies only to bookings made more than 48 hours before outward travel. P&O Ferries reserve the right to amend or withdraw all elements of the promotion without prior notice. Subject to Promotional Conditions and P&O Ferries’ Terms of Business, both available online at poferries.com. .P&O Ferries reserve the right to amend or withdraw all elements of the promotion without prior notice. Subject to Promotional Conditions and P&O Ferries' Terms of Business Full terms and conditions available online at POferries.com.

Motorhome Offer

Offers are valid for bookings made from now - 18th December 2019, for travel from now - 20th December 2019. Larne/Cairnryan service only Offer matches car price Tue/Wed/Thur only Additional passengers are charged at the regular fares All offers are subject to restricted space, sailings and dates This offer cannot be used in conjunction with any other offer Offer only applicable to new bookings This offer may be withdrawn without prior notice No bookings will be taken at the port – bookable in Hybris only using promo code ISMH1 All Vehicles are exempt except Motorhomes and are subject to availability Offer applies only to bookings made more than 2 days before outward travel Bookings can be amended up to 2 days before outward travel P&O Ferries reserve the right to amend or withdraw all elements of the promotion without prior notice. Subject to Promotional Conditions and P&O Ferries' Terms of Business, both available online at POferries.com.

Full terms and conditions available online at POferries.com.

Caravan Offer

Offers are valid for bookings made from now until the 18th December 2019, for travel from now until 20th December 2019. Larne/Cairnryan service only Offer is FOC Caravan on Tue/Wed/Thur Additional passengers are charged at the regular fares All offers are subject to restricted space, sailings and dates This offer cannot be used in conjunction with any other offer Offer only applicable to new bookings This offer may be withdrawn without prior notice No bookings will be taken at the port – bookable in Hybris only using promo code ISCV1 Caravans only Offer applies only to bookings made more than 2 days before outward travel Bookings can be amended up to 2 days before outward travel P&O Ferries reserve the right to amend or withdraw all elements of the promotion without prior notice. Subject to Promotional Conditions and P&O Ferries' Terms of Business, both available online at POferries.com.

Full terms and conditions available online at POferries.com.

Van Offer

Price based on a one-way van + 1 passenger booking on the Larne-Cairnryan, Cairnryan-Larne route only. A supplement may apply for extra passengers. Van must be 6.09m long or under. Bookings are subject to restricted space, sailings, dates and availability. Phone bookings are subject to a £5 booking fee. P&O Ferries reserve the right to amend or withdraw all elements of the promotion without prior notice. Subject to Promotional Conditions and P&O Ferries' Terms of Business, both available online at POferries.com.

Tesco Clubcard

Tokens are valid toward bookings made against any non-promotional and unrestricted standard fares on Cairnryan to Larne only. Excludes motorhomes, caravans and vans.

  • Minimum advanced booking period of 28 days required, unless otherwise stated.
  • Tokens cannot be used against Port Club bookings.
  • Your trip must be booked within the 6 month validity period of the Clubcard Boost token however you do not have to travel within this period.
  • Bookings must be made via the Call Centre.
  • Telephone booking fee not applicable for Clubcard bookings.
  • Redemption of Clubcard tokens are subject to sailing availability.
  • Clubcard Boost paper tokens must be received, by P&O Ferries, within 7 days of the initial booking date your reservation. If tokens are not received your booking will be cancelled.
  • No change will be given if the value of tokens is greater than the cost of your journey.
  • Bookings, amendments and cancellations are subject to our P&O Ferries terms of business.
  • Boost tokens cannot be used on products operated by third party suppliers.


Gift Vouchers
Gift Vouchers can only be redeemed by phone towards the purchase of a ferry crossing with P&O Ferries between Dover and Calais, Hull and Europoort/Zeebrugge, Larne and Cairnryan, or Liverpool and Dublin. Gift Vouchers cannot be used towards the purchase of goods on board P&O Ferries' vessels nor in the ports' outlets. Gift Vouchers are non-transferable, non-refundable and may not be resold or bartered. If the cost of the purchased crossing exceeds the value of the Gift Voucher, the balance must be paid by credit or debit card at the time of booking. Gift Vouchers expire one year from the date of issue. Only one Gift Voucher may be used per transaction.

Updated: 1 February 2019