LOST PROPERTY

We are sorry to hear you may have misplaced a personal item while traveling with us on one of our ferries on our Dover to Calais route, we’re here to help.

 

We have partnered with Lost Property Management to Complete Lost Property Service, CLPS.

 

We use the NotLost system to manage lost property enquiries for our Dover to Calais route. You can use the form below to record the lost property with our team or to find out if your lost property has been handed in and how to claim it back.

 

Please note this form is for items found on our Dover to Calais services only, for details on how to reclaim lost items for our other routes please see details below.

 

Once the form has been completed, your lost item will be registered and you will be notified via email if a match has been found. 

 

Please be aware it may take some time, possibly 7-14 days for any found items to be received and logged, before matching can occur, we thank you for your patience in this time.

 

Please ensure to give as many details as possible, to help us best locate your lost property.