Book your group travel today! For group bookings call: 01304 448899.
Help - Pets
Access to Pet Lounge
Please use this drop down to select how many dogs you wish to have access to our Pet Lounge. Your passenger access can be selected on our add ons page later on.
Maximum 5 dogs per booking. We do not transport any UK banned breeds of dogs on our vessels.
Please note our Pet Lounge is for dogs only. All other pets must remain in your vehicle at all times during the 90 minute crossing.
Please do not add your guide dog here, this should be selected from the Special Assistance drop down menu below. For more information visit our Pet Page.
Help - Pets
Pet Staying in Car
Maximum 5 pets per booking. Please note: We do not transport any UK banned breeds of dogs on our vessels.
For our Dover to Calais route, pets must remain in the vehicle at all times during the 90 minute crossing.
Please do not add your guide dog here, this should be selected from the Special Assistance drop down menu below. For more information visit our Pet Page.
Help - Pets
Access to Pet Lounge
Please use this drop down to select how many dogs you wish to have access to our Pet Lounge. Your passenger access can be selected on our add ons page later on.
Maximum 5 dogs per booking. We do not transport any UK banned breeds of dogs on our vessels.
Please note our Pet Lounge is for dogs only. All other pets must remain in your vehicle at all times during the 90 minute crossing.
Please do not add your guide dog here, this should be selected from the Special Assistance drop down menu below. For more information visit our Pet Page.
Help - Pets
Pet Staying in Car
Maximum 5 pets per booking. Please note: We do not transport any UK banned breeds of dogs on our vessels.
For our Dover to Calais route, pets must remain in the vehicle at all times during the 90 minute crossing.
Please do not add your guide dog here, this should be selected from the Special Assistance drop down menu below. For more information visit our Pet Page.
Help - Pets
Small dog
Small Dog less than 20kg. For more information on travelling with your pet, visit our dedicated page here.Help - Pets
Large dog
Medium Dog 20kg to 35kg. For more information on travelling with your pet, visit our dedicated page here.Help - Pets
Extra large dog
Large Dog 36kg to 45kg. For more information on travelling with your pet, visit our dedicated page here.Help - Pets
Small Pet
Cat or Ferret. For more information on travelling with your pet, visit our dedicated page here.Help - Pets
Other pet
Please contact our friendly customer service team on +44 (0)1304 44 88 88 to ensure we can accommodate your pet.Help - Pets
Small dog
Small Dog less than 20kg. For more information on travelling with your pet, visit our dedicated page here.Help - Pets
Large dog
Medium Dog 20kg to 35kg. For more information on travelling with your pet, visit our dedicated page here.Help - Pets
Extra large dog
Large Dog 36kg to 45kg. For more information on travelling with your pet, visit our dedicated page here.Help - Pets
Small Pet
Cat or Ferret. For more information on travelling with your pet, visit our dedicated page here.Help - Pets
Other pet
Please contact our friendly customer service team on +44 (0)1304 44 88 88 to ensure we can accommodate your pet.Help - Pets
Pet Staying in Car
On our Cairnryan to Larne route pets are welcome and can travel free of charge at all times. Maximum 5 pets per booking. Please note, pets must remain in the vehicle at all times during the crossing. Commercial pet travel should be booked via our freight website, for more information and guidance on if your journey is commercial, please click here.Help - Pets
Pet Staying in Car
On our Cairnryan to Larne route pets are welcome and can travel free of charge at all times. Maximum 5 pets per booking. Please note, pets must remain in the vehicle at all times during the crossing. Commercial pet travel should be booked via our freight website, for more information and guidance on if your journey is commercial, please click here.Please note
More than 9 of you travelling?
Please contact our friendly customer service team on
Special assistance required
Please select one of the options from the drop down menu. If you are travelling on our Dover to Calais route as a foot passenger and have selected the need for special assistance, please ensure you inform us of your needs at least 48hrs in advance of travel. If you need to speak with our contact centre please call
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Please contact our friendly customer service team on
Please select one of the options from the drop down menu. If you are travelling on our Dover to Calais route as a foot passenger and have selected the need for special assistance, please ensure you inform us of your needs at least 48hrs in advance of travel. If you need to speak with our contact centre please call
Please contact our friendly customer service team on
Please use this drop down to select how many dogs you wish to have access to our Pet Lounge. Your passenger access can be selected on our add ons page later on.
Maximum 5 dogs per booking. We do not transport any UK banned breeds of dogs on our vessels.
Please note our Pet Lounge is for dogs only. All other pets must remain in your vehicle at all times during the 90 minute crossing.
Please do not add your guide dog here, this should be selected from the Special Assistance drop down menu below. For more information visit our Pet Page.
Maximum 5 pets per booking. Please note: We do not transport any UK banned breeds of dogs on our vessels.
For our Dover to Calais route, pets must remain in the vehicle at all times during the 90 minute crossing.
Please do not add your guide dog here, this should be selected from the Special Assistance drop down menu below. For more information visit our Pet Page.
Please use this drop down to select how many dogs you wish to have access to our Pet Lounge. Your passenger access can be selected on our add ons page later on.
Maximum 5 dogs per booking. We do not transport any UK banned breeds of dogs on our vessels.
Please note our Pet Lounge is for dogs only. All other pets must remain in your vehicle at all times during the 90 minute crossing.
Please do not add your guide dog here, this should be selected from the Special Assistance drop down menu below. For more information visit our Pet Page.
Maximum 5 pets per booking. Please note: We do not transport any UK banned breeds of dogs on our vessels.
For our Dover to Calais route, pets must remain in the vehicle at all times during the 90 minute crossing.
Please do not add your guide dog here, this should be selected from the Special Assistance drop down menu below. For more information visit our Pet Page.
Please select one of the options from the drop down menu. If you are travelling on our Dover to Calais route as a foot passenger and have selected the need for special assistance, please ensure you inform us of your needs at least 48hrs in advance of travel. If you need to speak with our contact centre please call
Please contact our friendly customer service team on
Please select one of the options from the drop down menu. If you are travelling on our Dover to Calais route as a foot passenger and have selected the need for special assistance, please ensure you inform us of your needs at least 48hrs in advance of travel. If you need to speak with our contact centre please call
P&O Ferries Group Travel Information
Book your group travel today! For group bookings call: 01304 448899.
Coach Operators and Groups – we want to make your lives easier!
Coach operators and group organisers can rely on P&O Group Travel when planning group tours of all sizes. From the moment you start a booking to the time your group arrives at their destination, our aim is to deliver a smooth and hassle-free experience.
Whether you’re booking via our website, speaking with one of our dedicated advisors or managing group travel packages for schools, tour operators or organised groups, group travel with P&O Ferries is designed to be fast, reliable and easy to manage. We continuously refine our services to support tour operators and organisers travelling by ferry.
Group Scan App
To make group travel even easier for those travelling on our Dover to Calais route, we've launched our NEW Group Scan App! Our new app enables coach drivers, travel company representatives or group travel organisers to scan passports or ID cards of all passengers travelling on a coach in advance of arrival at the port of Dover. Making for fast and easy check-in at the port of Dover! Find out more about our Group Scan App below or watch our YouTube video here for more details.
There are a number of forms that must be completed prior to travelling as a group; details are available in our useful information section below. You will also find further information on group travel, including surcharges and booking details, below.
Start planning your group travel with P&O Ferries today. We look forward to welcoming you onboard!
How to book:
For group bookings please call:
UK +44 (0) 1304 448899
NL +31 (0) 10 714 5439
FR +33 (0) 3 66 74 06 71
DE +49 (0) 621 3790 9036
BE +32 (0) 2 808 50 23
EI +353 (0) 1 686 9455
Or alternatively, email us groups@poferries.com
We are available Monday to Friday 09:00-17:00
Please note - our reservations system is currently open for travel as follows:
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Dover-Calais - return travel completed by 30 September 2026.
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Hull-Europoort - return travel return completed by 31 March 2026.
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Larne-Cairnryan - return travel completed by 30 June 2026.
Register your details today to start your next group booking.
Register for an account or web log on at: https://agents.poferries.com/tourist/login.html
Some of our tailor-made features include:
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Multi-user login facilities
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Faster and easier navigation
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Fewer screens when completing a booking
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Managing your account details online
If you experience any problems with your account or logging on, please email us on rts.agents@poferries.com.
Register your details today to start your next group booking.
Register for an account or web log on at: https://agents.poferries.com/tourist/login.html
Some of our tailor-made features include:
- Multi-user login facilities
- Faster and easier navigation
- Fewer screens when completing a booking
- Managing your account details online
If you experience any problems with your account or logging on, please email us on rts.agents@poferries.com.
Making a booking with P&O Ferries could not be easier, book your ferry travel from Dover to Calais with us and your group will be able to enjoy the great selection of onboard facilities onboard our ships!
Useful Information
Change in French Legislation
We would like to draw your attention to and relay a change in legislation. We have been informed by the French authorities that fines will be imposed on coach companies which transport passengers without valid travel documentation or visa, up to the amount of €10000 per refused passenger. The fine will be imposed on the driver/company via a court order or the driver maybe arrested in Calais. For further information including requirements, please visit france-visas.gouv.fr.
What is the ETA?
The ETA is a digital travel permit required for travellers who want to travel to the United Kingdom but do not require a full visa. It is being introduced in phases and is intended to improve security and control over incoming travellers.
Who needs an ETA?
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Nationalities: Travelers from countries that could enjoy visa-free travel in the past to the UK.
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Application: Both for short stays, such as holidays and business trips, as well as for transits via the UK.
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Please note: Citizens of the EU, EEA and other specific countries will require an ETA from travelling to the UK from April 2, 2025. Always check the latest list of countries on https://www.gov.uk/guidance/apply-for-an-electronic-travel-authorisation-eta
How to apply for an ETA?
Application process:
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The application is made online via the official UK government website or using the UK ETA app
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The fee is approximately £10 (subject to change)
Approval time:
Usually within a few minutes, but travellers are advised to make the request at least a few days before departure.
Validity
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An ETA is usually valid for multiple trips within a period of 6 months.
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It is important that travellers check their ETA on every trip and renew it if necessary.
Practical tips for travel agents
Communication with customers:
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Inform customers of ETA requirements in a timely manner, especially if traveling from visa-free countries.
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Advise customers to apply for the ETA well in advance.
Check ETA status:
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Ask travellers to share their approved ETA before you confirm their bookings.
Provide additional help:
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Provide support to customers who are unfamiliar with online applications.
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Refer to trusted sources, such as gov.uk, for additional information.
Important Links
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ETA Application and Information: gov.uk
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Frequently Asked Questions: VisitBritain
Please note that it remains the travellers' responsibility to have the correct travel documents. P&O Ferries does not compensate costs arising from travellers not having the correct travel documents.
We will absorb any price increases until the price of Marine Gas Oil (MGO) reaches £340 per tonne. At this point the fuel surcharge calculator will indicate the appropriate surcharge for the applicable journey for each coach booking.
The current Fuel Surcharges are shown below.
|
Travel Date |
01-28Feb26 |
|||||
|
Price per tonne of MGO |
DOCA £ |
DOCA € |
HUEU £ |
HUEU € |
LACR £ |
LACR € |
|
£465.40 |
15.27 |
17.87 |
52.31 |
61.20 |
19.84 |
23.21 |
|
Environment Charge |
10 |
12 |
40 |
48 |
n/a |
n/a |
|
Total Charge |
25.27 |
29.87 |
92.31 |
109.20 |
19.84 |
23.21 |
Click to download our Groups Passenger List form.
If you are using the P&O Group Scan App, then a physical Group Passenger List is no longer required to be completed.
You can view our conditions of group travel via the link below:
We are very pleased to announce the launch of our NEW Group Scan App for our Dover to Calais group customers!
We value all of our customers, including travel coach operators, which is why we've worked with our teams to bring you this app to make your check in journey even easier. Speed up the check-in process at port by scanning all passport and ID cards ahead of your arrival, then simply present the app to port staff once at the port, who will direct you through to check in, without the need for API checks.
Download the latest user guide below for a step by step guide on how to use this exciting new app or visit our YouTube channel for a demo!
Benefits of the Group Scan App:
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Scan passports and ID cards ahead of arriving at the port to save time.
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Journey details and passenger details all in one place.
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Secure and reliable data storing.
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FAQ's.
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Available in English and French.
For Group Scan App queries please email: group.scan@poferries.com
Download the Group Scan App User Guide here.
Download App
To download our new Group Scan App, follow the relevant link below.
Need some help with our Group Scan App? We've put together a list of our most frequently asked question as a guide to help you use the Group Scan App, see below for the download link.
Please ensure to read and complete the below Young Persons Behaviour form prior to travel. This form must be handed to the Duty Manager at the Information Desk on embarkation.
Download Youth Group Travel Code of Conduct - Dover to CalaisYou are also required to complete the below Youth Group Travel Code of Conduct (Risk Assessment) and return to the ships security warden, please download this document and complete accordingly.
Download Youth Group Travel Code of Conduct - Hull to Rotterdam
Find out information about our pre-booked meal vouchers from the download below.
The carriage of supporter groups is subject to the following special Terms and Conditions - please download below. Please note, an official reservation confirmation will only be given after we have received your signed agreement.
Download our CONDITIONS OF CARRIAGE FOR SUPPORTER GROUPS DOVER TO CALAIS
Last updated: 16.09.24
The passenger cabin list for north sea sailings, must be completed and returned to P&O Ferries no later than 42 days prior to your departure. Full details are provided on the form below.
Here you can find some essential information for your day of travel based on your route.
Group Request Forms for 2024 Advanced Booking requests.
Book your group travel today! For group bookings call: 01304 448899.
Group Travel FAQS
Group bookings can be made by contacting the dedicated Group Travel team by phone or email. Group organisers and coach operators can also manage bookings through P&O Ferries’ agent portal, making it easier to organise and update group travel details.