Promotional terms and conditions

Updated: Wed 16 Dec 2020

These include terms & conditions for standard and promotional offers and form part of the main P&O Ferries Terms of Business.

1. General

These terms & conditions cover advertised offers/promotions/fares and should be read in conjunction with the main P&O Ferries Terms of Business. All offers are subject to restricted space, sailings and dates, are correct at the time of publication and may be withdrawn without notice. Promotional bookings are not amendable, no refunds or cancellations will be permitted unless otherwise stated. Promotional offers may not be used in conjunction with any other offer, voucher, nor are they further discountable. Promotional fares are not available to book at the port. Motorhome and minibus bookings are subject to a supplement where height and length limits are exceeded and together with vans, may be exempt from some offers.

All our offers are only valid for bookings made more than 36hrs prior to your departure, unless stated otherwise.

2. Free Flexi Upgrade, Plus £20 World Duty Free Voucher Terms

Dover to Calais Terms and Conditions

Offers apply to long break return bookings only (more than 5 days away). Book by 31st March 2021.Travel from 17th May 2021 with return travel completed by 30th September 2021. Offer subject to restricted space & availability, applies to new bookings only & cannot be used in conjunction with any other offer. Valid for cars and Motorcycles travel only. Excludes single tickets, foot passengers,, caravans, minibuses, motorhome and vehicles designed for commercial use & bookings made at port. 

Free Flexi Upgrade offer is valid for the Standard Flexi ticket type on the outward and return leg of the booking. The Standard Flexi ticket is fully refundable (if cancelled before the intended date of travel) and can be amended free of charge subject to any change in price between the original booking and that of the new booking. In the port on the day of travel, you may travel on any sailing within 4 hours of your booked sailing, subject to available space

£20 World Duty Free voucher must be redeemed on the outward leg of the journey. You must provide your boarding card when making the purchase instore to qualify for the discount. Which will be retained or stamped by cashier.  Voucher code will be sent 2 weeks before departure date via email. One voucher per booking, and the voucher code email must be presented at time of purchase via digital device (mobile phone) when at the tills. Paper vouchers will not be accepted. No minimum spend required. No change will be given. Excludes all tobacco products. Alcohol for 18+ only. Only available on outward journey to passengers with a valid boarding card, staff not included. No cash alternative. 
P&O Ferries reserve the right to amend or withdraw all elements of the promotion without prior notice. Subject to Promotional Conditions and P&O Ferries' Terms of Business, both available online at poferries.com.

 
Hull to Rotterdam Terms and Conditions

Offers apply to long break return bookings only (more than 5 days away). Book by 31st March 2021.Travel from 17th  May 2021 with return travel completed by 30th September 2021. Offer subject to restricted space & availability, applies to new bookings only & cannot be used in conjunction with any other offer. Valid for all tourist vehicles except vans and vehicles designed for commercial use. Excludes single tickets and bookings made at port. 
Free Flexi Upgrade offer is valid for the Standard Flexi ticket type on the outward and return leg of the booking. The Standard Flexi ticket can be amended free of charge subject to any change in price between the original booking and that of the new booking. Cancellation is subject to P&O Ferries' Terms of Business, online at poferries.com. 

£20 World Duty Free voucher must be redeemed on the outward leg of the journey. You must provide your boarding card when making the purchase instore to qualify for the discount. Which will be retained or stamped by cashier.  Voucher code will be sent 2 weeks before departure date via email. One voucher per booking, and the voucher code email must be presented at time of purchase via digital device (mobile phone) when at the tills. Paper vouchers will not be accepted. No minimum spend required. No change will be given. Excludes all tobacco products. Alcohol for 18+ only. Only available on outward journey to passengers with a valid boarding card, staff not included. No cash alternative. 
P&O Ferries reserve the right to amend or withdraw all elements of the promotion without prior notice. Subject to Promotional Conditions and P&O Ferries' Terms of Business, both available online at poferries.com.

Extra 15% discount is automatically applied when you book by 14th March 2021 for travel between 1st April 2021 to 30th December 2021 only. Offer excludes Mini cruise products and vehicles designed for commercial use. Up to 15% Discount is subject to restricted space, sailings and dates, applies to new bookings only and cannot be combined with any other promotion or discount. P&O Ferries reserve the right to withdraw or amend the offer at any time without notice. Subject to Promotional Conditions and P&O Ferries' Terms of Business, both available online at poferries.com.

 

Cairnryan to Larne Terms and Conditions

Offers apply to long break return bookings only (more than 5 days away). Book by 31st March 2021.Travel from 17th  May 2021 with return travel completed by 30th September 2021. Offer subject to restricted space & availability, applies to new bookings only & cannot be used in conjunction with any other offer. Valid for cars only and Motorcycle travel only. Excludes single tickets, foot passengers, caravans, minibuses and vehicles designed for commercial use & bookings made at port. 

Free Flexi Upgrade offer is valid for the Standard Flexi ticket type on the outward and return leg of the booking. The Standard Flexi upgrade is fully refundable (if cancelled before the intended date of travel) and can be amended free of charge subject to any change in price between the original booking and that of the new booking. Allows travel on the sailing immediately before or after the booked sailing, subject to availability.

 £20 World Duty Free voucher must be redeemed on the outward leg of the journey. You must provide your boarding card when making the purchase instore to qualify for the discount, which will be stamped or retained by cashier. Voucher code will be sent 2 weeks before departure date via email. One voucher per booking, and the voucher code email must be presented at time of purchase via digital device (mobile phone) when at the tills. Paper vouchers will not be accepted. No minimum spend required. No change will be given. Excludes all tobacco products. Alcohol for 18+ only. Only available on outward journey to passengers with a valid boarding card, staff not included. No cash alternative. 
P&O Ferries reserve the right to amend or withdraw all elements of the promotion without prior notice. Subject to Promotional Conditions and P&O Ferries' Terms of Business, both available online at poferries.com.

 

3. Hull to Rotterdam Mini Cruise Conditions

Mini Cruise

*Please note Mini Cruises are temporarily suspended due to Cvoid-19.

Prices shown are per person based on 2 adults sharing an inside cabin travelling from Hull (Sunday – Wednesday departures), supplements apply for travel on other days. A surcharge will be applied to bookings made by telephone. The number of nights shown (2 nights) represents the number of consecutive nights spent on board. Extra night option (3-night mini cruise) is available on payment of a supplement. Ghent, Ostend, The Hague, Ypres, and motorist mini cruises are excluded from the extra night option. Any overnight accommodation on the continent must be booked and paid for by the passenger independently, it is not included in the extra night supplement. Minibuses, motorhomes, vehicles designed for commercial use and any vehicle carrying commercial goods will not be permitted to travel on a motorist mini cruise. The pre-booked on board meals discount is based on the % difference between the booked on board price and the pre-booked price. Car park charges apply at P&O Ferries’ terminals in Hull – £10 per 24 hours period or part thereof (£20 for a 2 night mini cruise). Coach transfers to Ghent, Ostend, The Hague and Ypres are subject to minimum numbers and we reserve the right to cancel mini cruises if under-subscribed. Prices are subject to restricted space, sailings and dates and can be withdrawn without prior notice. P&O Ferries’ Promotional Conditions and Terms of Business apply.