Promotional terms and conditions

Updated: Wed 6 Dec 2023

These include terms & conditions for standard and promotional offers and form part of the main P&O Ferries Terms of Business.

1. General

These terms & conditions cover advertised offers/promotions/fares and should be read in conjunction with the main P&O Ferries Terms of Business. All offers are subject to restricted space, sailings and dates, are correct at the time of publication and may be withdrawn without notice. Promotional bookings are not amendable, no refunds or cancellations will be permitted unless otherwise stated. Promotional offers may not be used in conjunction with any other offer, voucher, nor are they further discountable. Promotional fares are not available to book at the port. Motorhome and minibus bookings are subject to a supplement where height and length limits are exceeded and together with vans, may be exempt from some offers.

All our offers are only valid for bookings made more than 36hrs prior to your departure, unless stated otherwise.

2. Gift Card Terms and Conditions

1. Gift Vouchers can only be redeemed by phone towards the purchase of a ferry crossing with P&O Ferries between Dover and Calais, Hull and Europoort, Larne and Cairnryan or Liverpool and Dublin.

2. Gift Vouchers cannot be used towards the purchase of goods on board P&O Ferries' vessels nor in the ports' outlets.

3. In order to redeem a Gift Voucher, the person whose name is on the voucher as specified by the purchaser at the time of purchase must be a member of the party being booked. Gift Vouchers are non-transferable and may not be resold or bartered.

4. Any unused balance will be recorded in the recipient's name and a new reference number issued, which can be redeemed at a later date. 

5. If the cost of the purchased crossing exceeds the value of the Gift Voucher, the balance must be paid by credit or debit card at the time of booking. 

6. Gift Vouchers expire one year from the date of issue.

7. Only one Gift Voucher may be used per transaction. 

8. Gift Vouchers can only be redeemed in the currency of issue.

9. Gift Vouchers have no cash redemption value and are non-refundable.

10. Gift Vouchers are void if altered or obtained fraudulently.

11. Vouchers cannot be offset against bookings which have already been made.

12. Gift Vouchers cannot be used to purchase other Gift Vouchers.

13. Once a Gift Voucher has been redeemed and a ferry reservation has been confirmed to the named recipient, P&O Ferries' general terms of business apply.

14. P&O Ferries is not responsible if a Gift Voucher is lost, stolen, destroyed or used without permission. 

15. Please note that children under the age of 16 cannot travel un-accompanied and that young adults aged 16-17 cannot travel without written parental authorisation.

3. Dover to Calais Promotions

Short Break Offers

This offer is available on all Dover to Calais short break bookings travelled up to 7th February 2024. 3 Day Breaks from £99 and 5 Day Breaks from £129 when booked by 4th February 2024 for 3 day, and 2nd February 2024 for 5 day. Excludes long breaks, 2 and 4 day returns, day trips, foot passengers, bicycles, vehicles designed for commercial use, minibuses, motorhomes, caravans or vehicles towing a caravan or trailer.

P&O Ferries reserve the right to amend or withdraw all elements of the promotion without prior notice. Subject to Promotional Conditions and P&O Ferries' Terms of Business, both available online at poferries.com.

Early Booking Offers

Dover to Calais route. Standard Single and Long Break bookings only. Travel between 1 January and 15 December 2024. Book by 29th February 2024. Valid for travel with a car, high car and up to 9 passengers or motorcycles with up to 2 passengers. Subject to limited availability. Excludes foot passengers, caravans, minibuses, motorhome and vehicles designed for commercial use & bookings made at port.

Subject to limited promotional availability. Offer is only applicable to Cars/High Cars/Motorcycles and excludes travel with Van and all other vehicle types including foot passengers and vehicles designed for commercial use. Offer is subject to restricted space, sailings and dates, applies to new bookings only and cannot be combined with any other promotion or discount. P&O Ferries reserve the right to amend or withdraw all elements of the promotion without prior notice. Subject to Promotional Conditions and P&O Ferries' Terms of Business, both available online at poferries.com.

 

4. Hull to Rotterdam promotions

5. Hull to Rotterdam Mini Cruise Conditions

Mini Cruises 

Prices shown are per person based on 2 adults sharing an inside cabin travelling from Hull (Sunday – Wednesday departures), supplements apply for travel on other days. A surcharge will be applied to bookings made by telephone. The number of nights shown (2 nights) represents the number of consecutive nights spent on board. Extra night option (3-night mini cruise) is available on payment of a supplement. Motorist mini cruises are excluded from the extra night option. Any overnight accommodation on the continent must be booked and paid for by the passenger independently, it is not included in the extra night supplement. Minibuses, motorhomes, vehicles designed for commercial use and any vehicle carrying commercial goods will not be permitted to travel on a motorist mini cruise. The pre-booked on board meals discount is based on the % difference between the booked on board price and the pre-booked price. Car park charges apply at P&O Ferries’ terminals in Hull – £10 per 24 hours period or part thereof (£20 for a 2 night mini cruise). Coach transfers are subject to minimum numbers and we reserve the right to cancel mini cruises if under-subscribed. Prices are subject to restricted space, sailings and dates and can be withdrawn without prior notice. P&O Ferries’ Promotional Conditions and Terms of Business apply

6. Larne to Cairnryan promotions

28 Hour Return

Book and travel by 10th January 2025. Offer is only applicable to Cars/High Cars/Motor Vehicles and excludes travel with Van, vehicles designed for commercial use or foot passengers. Subject to limited availability and restricted new bookings only and cannot be combined with any other promotion or discount. P&O Ferries reserve the right to withdraw or amend the offer at any time without notice. Subject to Promotional Conditions and P&O Ferries' Terms of Business, both available online at poferries.com.