If you would like to redeem your credit note please get in touch with our call centre using the numbers below. Future travel must be completed by 30th September 2022

Our numbers:

Uk: 01304 44 88 88

France: 03 66 74 03 25

Germany: 0621 3790 9035

Netherlands: 010 714 5464

Belgium: 02 808 50 20

Ireland: 01 686 9467


TERMS & CONDITIONS: Your credit is valid for a future booking of the same ticket type. Future travel (using the credit) must be completed by 30th September 2022. P&O Ferries will waive the cost of the amendment fee to all applicable ticket types. Changes in the route, date, time, passenger numbers or vehicle types are subject to availability and will result in the difference in price between the original price, and the fare applicable on the day the amendment is made being charged. All cabin types are subject to availability. If a cabin type is not available, another will be allocated, which will be reflected in the price. The same vehicle type and passenger names/numbers will be assumed unless specified otherwise. Credits cannot be redeemed at the port. Credits cannot be used for bookings of vehicles designed for commercial use or for group travel bookings. Once the credit has been redeemed for a new booking it cannot be subsequently amended to dates outside of the original validity period. Any subsequent amendment will incur the applicable amendment fee. The credit is non-transferable and is subject to space and availability. All bookings are subject to P&O Ferries' Terms of Business, available online at