Accessible Travel with P&O Ferries

At P&O Ferries we want to ensure all passengers have a safe, comfortable and enjoyable sailing with us, particularly those who may require additional assistance. That’s why we are dedicated to ensuring we can accommodate our passenger’s needs and special requirements as best we can. 


If you or someone you are travelling with has a disability, hidden disability or reduced mobility, you will need to advise us of the level of assistance that you will require for your travel when you make your booking. This will allow our teams to ensure we can accommodate your needs ahead of your journey with us, so you can have a safe and enjoyable experience.


Changing Places

P&O Ferries are proud to launch two changing places facilities on our newest vessels on the Dover and Calais route. The P&O Pioneer and the P&O Liberte are the first in our fleet to have a formally accredited Changing Places on board.


Changing Places toilets are larger accessible toilets supporting children and adults with profound and multiple disabilities, with equipment such as hoists, curtains, adult-sized changing benches, and space for carers. Find out more by selecting the Dover to Calais accessibility information box below or click here to visit the page directly.



For further accessibility information regarding the route you are travelling on, including ship information, please select the relevant route below. You can also access our Quality Standards document and Accessibility Statement below, for further information regarding accessible travel.


Should you not find the information you are looking for or have a query relating to travelling with a disability, please contact our friendly customer service team via email and they will happily assist you with your query.


We look forward to welcoming you on-board!


Dover to Calais deals
Dover to Calais

Accessibility information, including information about the port and our ships for our Dover to Calais route.

Hull to Rotterdam deals
Hull to Rotterdam

Accessibility information for our Hull to Rotterdam route, including accessible cabin details.

Cairnryan to Larne deals
Cairnryan to Larne

Accessibility information for our Carinryan to Larne route. Including ship and port information.

Disability sign
Accessibility Statement

View our accessibility statement.

Man with disability pushing disabled access button
Quality Standards

Download our Quality Standards statement for accessible travel.

Euans Guide
Euans Guide

Click here to view our Euans Guide page, for reviews by disabled people for disabled people.